Happy Thanksgiving

We will be closed on Thursday, 26 November 2020 to observe Thanksgiving Day. We will re-open Friday 27 November 2020.

Johns Creek Auto Repair

(770) 800-2502updated hours:
Mon - Fri: 7:00 AM - 6:00 PM
Sat: 8:00 AM - 4:00 PM
5

First time customer. All went well and car is running fine. It was a pleasure working with Mike VanS.

5

The service is unbeatable. Our cars are always well cared for in a timely manner. The staff are warm and courteous! We appreciate you.

5

I was looking for a new home for my care to be serviced, and I think I found it! The people here a friendly and polite. The waiting room is clean and comfortable. The place overall makes an orderly, neat impression, and my car was serviced well at the time of my appointment. I definitely will be back if I have a problem, or when recommended services are due.

5

These guys always take care of my vehicles. Anything goes wrong, they make it right. Anything that isn't completely necessary to do is presented that way with no pressure for frivolous work.

Thanks for the great review Joshua! We pride ourselves on providing honest work and servicing our customers to the fullest extent! We hope you keep us in mind any time you need maintenance or repair!

- Honest-1 Auto Care Johns Creek
5

Found Honest-1 Auto Care through a web search and looked at reviews. Went for a emissions test, but also asked about the brake noises i had been hearing. They fit me in to get my brakes done that afternoon. Drove me to and from my home. Everyone was so pleasant. My brakes were fixed will and at a reasonable price! Would definitely recommend this location!

5

The customer service is exceptional! I highly recommend!

5

Very friendly staff. Went in for a oil change. Met with Butch and Michael. Both very friendly. Butch is very engaging. Wait time was decent. Besides oil change a few things were suggested - got two filters and wiper blade replaced. No pressure tactics. Facility is decent, with snacks and beverage available while you wait in the comfortable lounge. I will happily go there again.

We're happy to hear that you had a good experience Sanjiv! Feel free to come back any time for any car maintenance and some more snacks while you wait!

- Honest-1 Auto Care Johns Creek
2

I went in for a standard oil change. Mike, I think is the guys name said you're here for a engine replacement jokingly when I dropped my vehicle off. Fast forward 3 days later, I broke down on the side of the road. Car was towed back to Honest 1. Guess what the issue was... I ended up needing a new engine. Coincidence??? Who knows but it always makes me wonder, then the same guy says good thing we have cameras. I didn't accuse you of anything sir. Fast forward after getting the engine replaced the shop could not and did not provide me any information on the engine that was installed. How do you perform a engine replacement and not have paper work authenticating mileage, engine type, etc. I called in over a week for this information and kept getting the run around and never received it. I will say that all of my other dealings that I had with this shop were pleasant but this last experience left a bad taste in my mouth and I won't return.

Hi Shan - thanks for taking my call this morning and my apologies for the less than stellar experience you had with us. As I mentioned to you, when we deal with a used engine we're at the mercy of our supplier with the information they provide to us. In this case, they gave us a rounded number (46,000). Despite multiple requests to them we've not been able to get anything more specific. We did send that information via email to you on 9/14. I did put a note in our system for some future work for you on us if you will give us a chance to win you back. Best regards, Butch Carter, Owner

- Honest-1 Auto Care Johns Creek
5

Great service - quick response, fair price, friendly staff. Thank you! We will be back, but hopefully not for a while :)

5

Very attentive

We appreciate your feedback Vijaya! Hopefully you think of us again next time your car needs servicing!

- Honest-1 Auto Care Johns Creek
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