(770) 800-2502updated hours:
Mon - Fri: 7:00 AM - 6:00 PM
Sat: 8:00 AM - 4:00 PM
5

The customer service is exceptional! I highly recommend!

5

Very friendly staff. Went in for a oil change. Met with Butch and Michael. Both very friendly. Butch is very engaging. Wait time was decent. Besides oil change a few things were suggested - got two filters and wiper blade replaced. No pressure tactics. Facility is decent, with snacks and beverage available while you wait in the comfortable lounge. I will happily go there again.

We're happy to hear that you had a good experience Sanjiv! Feel free to come back any time for any car maintenance and some more snacks while you wait!

- Honest-1 Auto Care Johns Creek
2

I went in for a standard oil change. Mike, I think is the guys name said you're here for a engine replacement jokingly when I dropped my vehicle off. Fast forward 3 days later, I broke down on the side of the road. Car was towed back to Honest 1. Guess what the issue was... I ended up needing a new engine. Coincidence??? Who knows but it always makes me wonder, then the same guy says good thing we have cameras. I didn't accuse you of anything sir. Fast forward after getting the engine replaced the shop could not and did not provide me any information on the engine that was installed. How do you perform a engine replacement and not have paper work authenticating mileage, engine type, etc. I called in over a week for this information and kept getting the run around and never received it. I will say that all of my other dealings that I had with this shop were pleasant but this last experience left a bad taste in my mouth and I won't return.

Hi Shan - thanks for taking my call this morning and my apologies for the less than stellar experience you had with us. As I mentioned to you, when we deal with a used engine we're at the mercy of our supplier with the information they provide to us. In this case, they gave us a rounded number (46,000). Despite multiple requests to them we've not been able to get anything more specific. We did send that information via email to you on 9/14. I did put a note in our system for some future work for you on us if you will give us a chance to win you back. Best regards, Butch Carter, Owner

- Honest-1 Auto Care Johns Creek
5

Great service - quick response, fair price, friendly staff. Thank you! We will be back, but hopefully not for a while :)

5

Very attentive

We appreciate your feedback Vijaya! Hopefully you think of us again next time your car needs servicing!

- Honest-1 Auto Care Johns Creek
5

Very good and fast job. Thanks!!!

Thank you very much Stan! We're happy to service your vehicle any time!

- Honest-1 Auto Care Johns Creek
5

The service was very professional. I will certainly come back.

5

I was able to make my appointment on line and they contacted me back with a confirmation, the process was extremely simple! They were very friendly and efficient! They also had a very comfortable waiting room with coffee and snacks. They explained everything that they had checked out on my vehicle and made recommendations without any high-pressure tactics.

5

Better be good to live up to their name. It appears that they do just that. Took my Volvo in for brake pads and rotors that my dealer suggested that I replace immediately (on top of "offering" to replace my license plate light for $45 labor charge and replacing windshield wipers for $30.00 labor). The guys at Honest-1 took a look at my car without charging me and told me my brake pads and rotors were fine. Their marketing strategy: have patrons establish confidence and trust with them so they come to them for repair needs. Right on. Taking my two Volvos to these guys from now on. Worth the trip driving across town. Lucky to have found these guys. Recommending these guys to all my friends and family. Forgot the names of the guys at the shop during my visit but both of them were courteous, professional, and straightforward. Great guys. Great place.

Hey there! Thank you so much for your five-star feedback. We're glad that you had such a positive experience. If there's anything else we can do, please let us know! We're looking forward to seeing you again!

- Honest-1 Auto Care Johns Creek
5

Professional, personal and affordable

Honest-1 Auto Care Johns Creek is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Johns Creek (770) 800-2502 if you have any issues in accessing any area of our website.